![]() Using updated software is especially important for multimedia applications, antivirus scanners, and CD mastering tools. If disabling or removing drivers resolves the issues, contact the manufacturer about a possible update. If a Stop message lists a driver by name, disable, remove, or roll back the driver to correct the problem. ![]() A Stop 0xA message might occur after installing a faulty device driver, system service, or firmware.This Stop message is typically due to faulty or incompatible hardware or software. A kernel-mode process can access only other processes that have an IRQL lower than, or equal to, its own. The Stop 0xA message indicates that a kernel-mode process or driver attempted to access a memory location to which it did not have permission, or at a kernel interrupt request level (IRQL) that was too high. Stop 0×0000000A or IRQL_NOT_LESS_OR_EQUAL
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